SHIPPING INFORMATION

DELIVERY

1.1 Your order will be shipped via DHL or UPS.
1.2 We ship within Germany and to the countries listed below.

1.3 In individual cases, due to technical problems, delivery may be made via a shipping service provider other than the one specified.

SHIPPING METHODS

DHL PARCEL NATIONAL - DELIVERY TIMES

DHL Paket National offers reliable delivery within Germany. The estimated delivery time is usually 2-4 working days.

Regardless of the size and weight of the package, DHL Paket National will deliver to the specified destination as quickly as possible. Deliveries are made from Monday to Saturday, with the exact delivery time depending on the shipping location and distance.

Please note that the delivery time may be longer for orders placed on weekends or public holidays. However, DHL ensures that your shipment is processed and delivered as quickly as possible.

DHL PAKET INTERNATIONAL - DELIVERY TIMES

DHL Paket International enables parcels to be sent abroad. Delivery times vary depending on the destination.

Within the European Union (EU), the estimated delivery time is usually 5-6 working days. Please note that this is an estimate only and actual delivery time may be affected by factors such as shipping location and customs process.

For shipments to third countries outside the EU, the estimated delivery time is usually 10-15 working days. Again, various factors, such as customs clearance, can cause delays.

DHL strives to deliver all shipments as quickly as possible. However, it is important to note that international deliveries may take additional time as they are subject to different procedures and regulations.

UPS PARCEL NATIONAL/INTERNATIONAL - DELIVERY TIMES

UPS Parcel National and International offers reliable delivery. The estimated delivery time is usually 2-6 working days.

Regardless of the size and weight of the package, UPS Parcel National and International will deliver to the specified destination as quickly as possible. Deliveries are made from Monday to Saturday, with the exact delivery time depending on the shipping location and distance.

Please note that the delivery time may be longer for orders placed on weekends or public holidays. However, UPS will ensure that your shipment is processed and delivered as quickly as possible.

SHIPPING

WITHIN GERMANY (NATIONAL) 2 - 4 WORKING DAYS:

• Standard shipping: 2 - 4 working days €6.99
• Express shipping: on request

EUROPEAN UNION 2-6 BUSINESS DAYS

• Belgium: €13.99
• Bulgaria: €13.99
• Croatia: €13.99
• Cyprus: €13.99
• Czech Republic: €13.99
• Denmark: €13.99
• Estonia: €13.99
• Finland: €13.99
• France: €13.99
• Greece: €13.99
• Hungary: €13.99
• Ireland: €13.99
• Italy: €13.99
• Latvia: €13.99
• Lithuania: €13.99
• Luxembourg: €13.99
• Malta: €13.99
• Netherlands: €13.99
• Poland: €13.99
• Portugal: €13.99
• Romania: €13.99
• Slovakia: €13.99
• Slovenia: €13.99
• Spain: €13.99
• Sweden: €13.99
• Austria: €13.99

OUTSIDE E

• Switzerland: 15.00 € 8 - 10 working days
• Albania: 20 - 22.00€
• Bosnia: 20 - 22.00€
• Norway: 20 - 22.00€
• Serbia: 20 - 22.00€
• Türkiye: €30.00
• Egypt : 30.00 €
• Algeria: €30.00
• Georgia €30.00
• Lebanon €30.00
• Morocco: 30.00€
• USA: 30.00€ 10 - 15 working days

REST OF WORLD - 25+ BUSINESS DAYS

For all other countries we charge a flat rate of 40€

CUSTOMS SERVICE:

Goods delivered or ordered outside the EU may incur customs duties. These customs fees are the responsibility of the buyer and are not taken into account in the sale.

RETURNS OUTSIDE THE EUROPEAN UNION (EU

We regret to inform you that we are currently unable to accept returns/exchanges from customers outside the European Union.